Thursday, December 11, 2008

Exchange and Refund Policies / 退货说明

We promise to provide the best service to our customers and ensure that all customers are satisfied shopping here.

An exchange will be made only if:
  • The colour of the product we delivered is not the colour you have ordered.
  • The size and or size of the product we delivered are not what you have ordered.
  • Malaysia buyers please return within 7 working days.
  • Overseas buyers please return within 2 weeks.
  • Overdue returns will not be processed.
  • Postage fees on the return will be fully on buyer.
A full refund will be made if:
  • The product is no longer in stock after making the payment.
  • Please note we do NOT refund for reasons as such:-
    • Personal reason as such;
      • Not good looking, dislike the colour, colour difference, fabric not high-quality enough, not comfortable to wear, not as pretty as expected, too transparent, too large or too small.
    • Products that are unpacked, washed and worn.
Please note that we do not guarantee the size as indicated will fit you perfectly. Please note that the size may have a variable of 1 - 2 cm depending on the material.

Actual product may be not 100% identical and may differ slightly to pictures posted.

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